Monthly Archives: August 2012
So much to write about but this hot weather has had me in it’s clutches since June. I think it’s safe to say that I may be going through “the changes”…. sigh… sounds so baaad.
Around 50 days ago I had an apheresis appointment to donate platelets. Dare I make a long story with tedious details short, by just saying that after I filled out my application, I ended up leaving without making the donation. I know… so bad. My horns got twisted after they left me hanging in the hall for a good long while without so much as an apology for the wait, no explanation, nothing. Every time I went inside, I was instructed to go back out into the hallway. There are two chairs to donate in, yet one remained unused. They must have thought that I couldn’t hear their conversation, but I could hear every word. Apparently, there was nobody available to tend to my donation, the second chair; which kind of confused me because one technician has always handled the two chairs. One person who knew the staff there, was talking about knowing someone they’d like to get hired, and she asked the nurse/phlebotomist/techie what she should do.
Well, after listening to this chit chat and looking at the clock again, I finally went inside and blew up… well, my version of it. I know, that was wrong. With my voice cracking, I asked the nurse why they schedule appointments when they obviously are not ready to service my appointment on time. I got profuse apologies, but again no explanation. Personally, apologies don’t cut it for me. It is just “required” words coming out of the mouth of an employee just trying to placate the irate customer, without much meaning. Plus, apologies will not speed things up. I’d much rather be dealt with in a straightforward manner. If she had just come out into the hallway with an apology and told me what the delay was, and hey, can you wait around another half hour or so, maybe go to the cafeteria and come back. I can deal with that. I’d much rather go somewhere else and come back. Maybe that sounds silly, but at least I’d be informed and then I can deal with the situation much better than being left to hang and hang and hang to the point of exasperation. Well, that’s me. Anyway, I felt my temper rising and I curtly told her that I would make another appointment and left. I was pissed. Later, I was told that they were ready for me at the exact time that I left. I think it’s pretty interesting since I was never told that, or I would have stayed.
People don’t realize the hoops I must jump through just to make this donation, which I do so gladly and with much love. However, to make this happen, it takes much more than juggling my own schedule. I must juggle DH’s schedule as well, because I need to make sure that he’s home to pick up our boy from school and for him to cancel anything he’s planning on for that night. Typically, there is plenty of time in between so this is not inconvenience, but he misses his night out; then I must remind him practically on a daily basis that I have my appointment on such and such a date. Also, there’s consideration for commuting to the hospital, using gas, then spending extra money on a light meal at the hospital before the donation. You really need to make sure you have eaten WELL or it’s possible you will get sick, which HAS happened to me. Finally, the two dollars to pay for parking. Making sure I have the gas and the extra money is, well, another hoop to be cleared. No, I don’t plan on bringing my own food… though I do bring my own water.
Fast forward a couple of weeks, last Monday, another appointment. Thankfully, it went without a hitch. Hemoglobin was a 14… woo hoo, the highest I ever had. 84 minutes to donate a triple unit of platelets. The low side to this was that this time I forgot my water at home and I had no money to get a little something before donating. I did eat almost before I left for the hospital and did not get sick. I got my water there, before the donation, though I’ve got to be careful not to drink too much or I’d have a bursting bladder in the middle of it all….. aaah– no.
I can’t resist showing you this little guy. He’s Platelet Man. He was sent to me as the sweetest of gestures by Marty at the blood center. He is my contact there and the guy I make my appointments with. He had a pretty patient ear (and that’s quite a feat for a guy) and listened to my ramblings about the fiasco experience. I mean, I’ll admit that I was overly sensitive and should not have left the appointment. At the time I felt that I had to or I’d really blow up on those girls and didn’t want to do that. It’s stuff like this that bring me back to focus and show me just how much I still need to learn about life.